FREQUENTLY ASKED QUESTIONS
Frequently asked questions
how do i tone my 613 blonde human hair wig
you can dip dye the wig using purple shampoo and warm water, we recomend steeping for 10 minutes and check, for more silver looks steep for longer. please note: colouring your wigs is optional to you. please check our youtube channel for step by steps and please be aware this is at your own risk. if in doubt a qualified colourist is reccomended.
How can i securely attach my wig?
you will need:
are your wigs human hair?
we have both options, see our human hair section or our website for the collection or our synthetic wigs section for the non human hair collection.
how do i order a customised wig?
our limited edition, customisd wigs are sold as they are made, each one is uniqe and hand coloured, of course this is time consuming and requires upmost care for detail. please see our "new arrivals" section as every monday 10am our new styles will be up!
do you hand make all your wigs?
my synthetic wigs, no. i have my own manufacturer to machine make the synthetic wigs that i wish to retail,
can they be dyed?
synthetic we dont reccomend colouring however at your own risk there is youtube videos using synthetic dye you can research.
do you ship internationaly?
not yet, we are looking to develope the business as we grow to accomodate our international customers
what if i change my mind, or unhappy with my wig?
*please see our returns policy
can i cancel my order?
once orders have been processed and dispatched they can not be cancled,
what can i do if i think my item is faulty?
if you feel your item is faulty please see our return policy and how we can assis, we also have a contact section on our website to get in touch. rememember custom items are all hand coloured and no two items are the same. we post all human hair wigs images and descriptions indevidualy because of this.
what size heads does your wigs fit?
most of our wigs are medium (22.5'-23") all our wigs are made with an elastic cap and can be tightened or loosened, there is also tooth combs inside to secure also. please read the descitpions in each items sub section before purchasing
can i come in and try them on?
because at the moment we are an e commerce business we dont offer this service, i do however offer a private one to one buying service for those with medican conditions relating to hair loss, this service is conifential and free for those people. This service is by appointment, one on one.
i have thick hair, will my wig look bulky?
if you have long, thick hair we recomend having your hair pleated small (corn rows) against your scalp flat, having thicker hair we also recomend a lower density wig so it doesnt look too "bulky". theres lots of youtbe videos on how to do this.
im completely bald can i wear these wigs?
absoloutely, you can wear any of the wigs and you can attach them with wig adhesive or the gots 2 be freeze spray, see out youtube channel how to do this.